“Now that most of the information is stored in one system, reporting has become a much simpler exercise. In addition, there is no need to worry about the administrative overheads associated with maintaining an in-house system.”
The motivation to look for an alternative stemmed from frustration in not being able to search through the data to find relevant information when required.
Unprompted kind words from a client are always appreciated, like this testimonial from Ronald Bouman, Senior Service Delivery Manager for Premier Lotteries Ireland.
"I believe her patience, friendliness and professionalism is unequalled. She has also gone above and beyond to get us the best deal possible. I have not yet met a customer success manager as perfect as Talia."