“Now that most of the information is stored in one system, reporting has become a much simpler exercise. In addition, there is no need to worry about the administrative overheads associated with maintaining an in-house system.”
The motivation to look for an alternative stemmed from frustration in not being able to search through the data to find relevant information when required.
Unprompted kind words from a client are always appreciated, like this testimonial from Ronald Bouman, Senior Service Delivery Manager for Premier Lotteries Ireland.
"I believe her patience, friendliness and professionalism in unequalled. She has gone above and beyond to get us the best deal possible. I have not yet met a customer success manager as perfect as Talia."
“The contract process is easy and is done start-to-finish by one contract manager. COEX has a central repository of executed agreements – this is so valuable to a start-up organisation."
Because COEX is a start-up, there were no contract management processes in place, so the search began for a contract lifecycle management system that provided standard term contracts.