Experts in cost-effective business automation.
SaaSam was founded to create effective software solutions for businesses without the need for costly internal programming teams.
Since 2012, Heather McEwen and her experienced team have been crafting the perfect software solutions for each client’s specific requirements and configuring the platforms as purpose built technology.
SaaSam is a Certified Agiloft Partner for the Australian, New Zealand, SE Asian and UK regions and has key relationships with major software brands globally.
You’re not just gaining a local cloud application partner – you're working with senior consultants with decades of practical business experience.
We see how a business software solution fits into the bigger picture and can discuss its relevance at any level of the organisation.
Our team comprises project managers, consultants, analysts, administrators and developers, each with unique experience and qualifications in the realms of IT, finance, business management, marketing and design.
An organisation’s information and workflow system can be adapted to fit around its processes without the need for costly development.
With selected out-of-the-box web-based software platforms such as those developed by Agiloft, Microsoft and more, we’re able to deliver world-class solutions to local companies, without it costing an arm and a leg.
Nothing is ever a problem for us and we work quickly to resolve any queries or support requests.
With offices in Australia, New Zealand and the United Kingdom we pride ourselves on senior-level ongoing support 24/7.
Our clients appreciate just how easy it is to work with us.
Why choose SaaSam?
Because software shouldn’t dictate what you can and can’t do. Our consultants get to know your business and will tailor the right solution to meet your needs.
We’re people too and our client relationships and ability to understand are key to solving the challenges you face.
Helping businesses gain maximum ROI from technology innovation
Leveraging global insight to bring unmatched expertise to every project
We deliver solutions efficiently.
We help organisations reach new levels of capability and productivity through expert scoping and implementation, with guaranteed business benefits.
We deliver solutions that have a measurable impact for our clients – on time, on spec and on budget.
We have adaptable, modern solutions that transform complicated and outdated processes into streamlined workflows which benefit business.
The SaaSam promises.
Our client service is our best asset because your satisfaction is our reputation.
Eliminate human errors with your new automated system.
Sleep easy knowing you will never miss a contract renewal, client need or service ticket again.
With simple-to-use yet powerful searching and reporting functions,
you'll find whatever information you want, whenever
you want it.
Your data management practices will be far more efficient and fully moulded to your business.
The time you spend chasing contracts and customers will be drastically reduced, giving you more time to spend making sales, not writing them up.
Speed of delivery
In as little as four weeks you can have your award-winning, uncomplicated data management system up and running.
Founder and CEO
With more than 30 years’ of industry experience in the areas of business management, IT development and international entrepreneurship, Heather is extremely knowledgeable and passionate about the tech sector. She spends her time between the United Kingdom and New Zealand, has two grown up sons and a love of travel.
Group General Manager
James has two degrees, a Bachelors in Recording Arts and another in Commerce, Economics and Accounting. He graduated in 2017 and gained valuable experience with international and entrepreneurial organisations in Wellington before joining SaaSam. James is talented at bass guitar and harmonica, and enjoys playing rugby, squash and cricket.
General Manager - EMEA
Originally from Australia, Talia relocated to London where she delivered numerous solutions for SMEs and FTSE100 companies before joining SaaSam UK as a senior project manager and business analyst. Talia’s sector experience spans IT, finance, oil and gas, and retail, and her practical knowledge, combined with a MA in Business Administration, underpins the value she delivers to our clients.
Administration, sales and marketing
Implementation and support
Jaco van der Merwe
Jaco has been a technical developer at SaaSam since 2017 and enjoys the challenge of finding new creative solutions for clients. Prior to SaaSam, Jaco worked in web development and completed a Bachelor of IT at Wintec. His weekends are spent playing golf and squash, and doing a bit of baking.
After completing a Bachelor of Information Technology at Wintec, Kyle joined the SaaSam team as a technical developer and support manager. Working closely with clients, he enjoys putting his
creativity and ingenuity to use to streamline their business processes. In his spare time, Kyle can be found with a good book or watching movies.
Ai Keow Lim
Ai Keow is an accomplished database administrator and an expert in all things Oracle. She looks after SaaSam’s support functions globally and performs important implementation work for clients. Ai Keow has a degree in data science from the University of Waikato, and enjoys spending time with her husband and two grown up children.
Hugo is a junior implementer for SaaSam, writing scripts, resolving client support issues and performing Agiloft implementations. He has a Bachelor of Science majoring in computer science and information science from the University of Otago, and outside of work he enjoys programming, being active and travelling.
Tania joins the SaaSam team as a technical implementer, with experience in process improvement, operational support and governance in a multi-sourced environment. In her spare time Tania enjoys gardening, fitness and hiking.
Agiloft is an adaptive enterprise-class technology platform that provides integrated solutions for Helpdesk Management, Contract Management, Document Management, CRM and more. Agiloft could be considered ‘the engine’ behind a number of SaaSam’s applications.
With Microsoft, we can rely on powerful, unique and trustworthy technology that meets the needs of organisations of all types and sizes. With decades of innovation and enterprise experience, Microsoft has embraced cloud computing and offers a number of solutions ready for us to build onto.
Careers at SaaSam.
One of the secrets of SaaSam’s success is to put people first. We know having the right people on board continues to set us apart, so we put a lot of effort into creating a people-centric culture of learning and development.
We’re keen to hear from people who are passionate about helping transform businesses through clever IT solutions.
If you’ve got a background in business analysis, project management or IT architecture, and want to develop your career further with a progressive and dynamic company, please send us an email with your CV and a short summary of your relevant experience.