Experts in cost-effective business automation.
SaaSam was founded to achieve effective software solutions for businesses which were not wanting to set up internal teams of costly programmers.
Since 2011, Heather McEwen and her expert team have been identifying the right software solutions for each client’s specific requirements and configuring the platforms as purpose built technology.
SaaSam is a platinum partner of Agiloft, the largest across the UK and EMEA and has key relationships with major software brands globally.
You’re not just gaining a local cloud application partner – you're working with senior consultants with decades of practical business experience.
We see how a business software solution fits into the bigger picture and can discuss its relevance at any level of the organisation.
Our team comprises project managers, consultants, analysts, administrators and developers, each with unique experience and qualifications in the realms of IT, finance, business management, marketing and design.
An organisation’s information and workflow system can be adapted to fit around its processes without the need for costly development.
With selected out-of-the-box web-based software platforms such as that developed by Agiloft, Microsoft and more, we’re able to deliver world-class solutions to local companies, without it costing an arm and a leg.
Nothing is ever a problem for us and we work quickly to resolve any queries or support requests.
With offices in Australia, New Zealand and the United Kingdom we pride ourselves on senior-level ongoing support 24/7.
Many of our clients say how easy it is to work with us.
Why choose SaaSam?
Because software shouldn’t dictate what you can and can’t do. Our consultants get to know your business and will tailor the right solution to meet your needs.
We’re people too and our client relationships and ability to understand are key to solving the challenges you face.
Helping businesses gain maximum ROI from technology innovation
Leveraging global insight to bring unmatched expertise to every project
We deliver solutions efficiently.
We help organisations reach new levels of capability and productivity through expert scoping and implementation, with guaranteed business benefits.
We deliver solutions that have a measurable impact for our clients – on time, on spec and on budget.
We have adaptable, modern solutions that transform complicated and outdated processes into streamlined workflows to benefit and not hinder business.
The SaaSam promises.
Our client service is our best asset because your satisfaction is our reputation.
Eliminate human errors with your new automated system.
Sleep easy knowing you will never miss a contract renewal, client need or service ticket, again.
With simple-to-use yet powerful searching and reporting functions,
you'll find whatever information you want, whenever
you want it.
Your data management practices will be far more efficient and fully moulded to your business.
The time you spend chasing contracts and customers will be drastically reduced, giving you more time to spend making sales, not writing them up.
Speed of delivery
In as little as four weeks you can have your award-winning, uncomplicated data management system up and running.
Founder and CEO
With more than 30 years’ of industry experience in the areas of business management, IT development and international entrepreneurship, Heather is extremely knowledgeable and passionate about the tech sector. She spends her time between the United Kingdom and New Zealand, has two grown up sons and a love of travel.
+44 750 402 3424
New Zealand/United Kingdom
James has two degrees, a Bachelors in Recording Arts and another in Commerce, Economics and Accounting. He graduated in 2017 and gained valuable experience with international and entrepreneurial organisations in Wellington, NZ before joining SaaSam. James who is responsible for the comings and goings of all finance at SaaSam is a keen musician playing the bass guitar and harmonica and a sportsman in rugby, squash and cricket.
+64 (9) 446 1606
Kerrin has over 40 years' experience working as an accountant for some of NZ and Australia’s largest corporates, and more recently as an accounting systems implementation specialist. Now, while not cooking or following sports, Kerrin looks after the pounds, pennies, dollars and cents for SaaSam.
+64 (21) 683 933
Marketing and customer service
Lucie started working for SaaSam in 2012, bringing her skills and experience from a Bachelor of Business Administration and Management gained in Prague. She is an active person, enjoying summers at the beach and winters skiing and snowboarding.
+64 (9) 446 1606
Business Development Consultant
Caroline has 25 years’ experience in business development and is a Fellow of the UK’s Chartered Institute of Marketing. An expert in integrated CRM and a fan of Xero accounting software, Caroline has worked with multi-nationals and start-ups and now runs a business growth consultancy. Skiing, sailing, hiking – any excuse to be out in the fresh air, usually with a cloud-based solution to hand.
+44 (0) 20 3006 6298
Marketing Sales and Support Manager (maternity leave)
Kendall has worked in the agricultural, media and not-for-profit sectors, grant writing and in event management. She has a Bachelor of Social Sciences and a Master’s in management and is enjoying getting to grips with the role of new-mum.
+64 (9) 446 1606
Implementation and support
Kate has over 30 years’ experience in implementing, programming and reporting within the IT and accounting sectors. She enjoys the diversity of the work and the travel opportunities with SaaSam, but when not working - and travelling - Kate can be found enjoying time with her two teenage sons and perhaps relaxing with a jigsaw puzzle.
+61 (2) 8970 7574
After completing a Bachelor of Information Technology at Wintec, Kyle joined the SaaSam team as a technical developer and support manager. Working closely with clients, he enjoys putting his
creativity and ingenuity to use to streamline their business processes. In his spare time, Kyle can be found with a good book or watching movies.
+64 (9) 446 1606
Mykyta started at SaaSam in 2018 after completing a BTEC Diploma in IT. He loves the challenge involved in solving technical problems and the myriad of solutions that the industry offers. Outside of work, Mykyta is a musical talent, writing songs, singing, and playing the drums and guitar.
+44 (0) 774 3087 537
Jaco van der Merwe
Jaco has been a technical developer at SaaSam since 2017 and enjoys the challenge of finding new creative solutions for clients. Prior to SaaSam, Jaco worked in web development and completed a Bachelor of IT at Wintec. His weekends are spent playing golf and squash, and doing a bit of baking.
+64 (9) 446 1606
Ai Keow Lim
Ai Keow is an accomplished database administrator and looks after all SaaSam’s support functions globally as well as performing important implementation work for clients. Ai Keow is an expert in all things Oracle. At Waitkato university she gained her degree in data science and her husband with whom she has two, now grown up, children.
+61 (4) 0412 3294
Agiloft is an adaptive enterprise-class technology platform that provides integrated solutions for Helpdesk Management, Contract Management, Document Management, CRM and more. Agiloft could be considered ‘the engine’ behind a number of SaaSam’s applications.
With Microsoft, we can rely on powerful, unique and trustworthy technology that meets the needs of organisations of all types and sizes. With decades of innovation and enterprise experience, Microsoft has embraced cloud computing and offers a number of solutions ready for us to build onto.
New Zealand-based IT firm Green Mouse, supplies and supports SaaSam with a range of business IT products including hardware procurement, server and network configuration, as well as MYOB and Xero consultancy.
ClauseBase develops contract drafting software for legal experts, featuring fast contract creation, a ClauseBase library and intelligent, adaptable clauses.
Careers at SaaSam.
One of the secrets of SaaSam’s success is to put people first. We know having the right people on board continues to set us apart, so we put a lot of effort into creating a people-centric culture of learning and development.
We’re keen to hear from people who are passionate about helping transform businesses through clever IT solutions.
If you’ve got a background in business analysis, project management or IT architecture, and want to develop your career further with a progressive and dynamic company, please send us an email with your CV and a short summary of your relevant experience.