At a glance
INDUSTRY: Farm Modelling Software
- Increase visibility of customer data
- Formalise management of customer contact
- Streamline customer billing
- Improved processes and data management
- Greater accuracy in customer dealings
- Increased sales and customer engagement
- Staff now confident they have the right tools to work effectively
Agiloft Customer Relationship Management
Farmax now enjoys all of the benefits of the Agiloft Customer Relationship Management solution:
- Agiloft is flexible and is customised to Farmax’s specific business model. With help from the SaaSam team, Farmax could integrate all the existing data and configure the system to match their unique requirements.
- Agiloft’s prebuilt tables and custom modules support the entire cycle from lead to cash with an integrated system for lead, opportunity, implementation, installation work orders, fixed assets, shipping, billing, technical support and service work orders.
- Farmax were able to do the initial implementation in a very short timeframe and continue to utilise Agiloft to configure more of their business processes.
- With Agiloft, Farmax employees are able to view all customer data in a centralised view rather than try and access relevant information from disparate sources.
- Searches are easy to build and very flexible to use, rendering data accessible and meaningful.
- Agiloft allows Farmax to create complex customer invoices with a click of a button.
- There are no charges for additional modules or functionality, so rolling out additional processes is pure added value.