A unified solution for your sales and marketing teams.

Top features:

  • Attract visitors, convert them into leads, and turn your website into a lead generation machine.
  • Surface the best leads, communicate across channels of their choice, and personalise messages based on behavior and intent.
  • Pipeline Management 2.0 is here. Freddy AI analyzes the pipeline and helps you focus on deals that will drive revenue.

Everything you need to earn customers for life is right here for you.


  • Understand visitor intent. Track page visits and even actions on your site.
  • Chat in real-time with website visitors using AI-powered chatbots.
  • Build custom web forms and automatically capture visitor information.
  • Tailor email campaigns and generate cost-effective leads for sales.


  • Get a 360° view of a customer. Capture all customer interactions in one place.
  • Freddy AI identifies your best leads - the ones that are most likely to convert.
  • Set up welcome emails or personalized journeys based on actions.
  • Communicate across Phone, Email, Whatsapp, Chat.


  • See your deals move, stagewise. Review and act on deals you need to close.
  • Freddy AI analyses every deal and helps you with insights and next best actions.
  • Create an accurate AI-powered forecast and help the sales team take action.
  • Collaborate on Slack across departments to close deals faster.

With the right CRM solution, your team will be able to build strong and meaningful relationships with customers. Not only that, CRM solutions can help businesses establish and maintain long-term relationships with prospects and customers alike. 

By investing in customer relationships, businesses of all sizes can potentially increase profitability, improve customer retention, and automate communication and tasks.

Try Freshworks CRM free for 30 days

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