Delight your customers and win them for life.



Top features:

  • Make it easy for customers to reach you - With WhatsApp, Apple Business Chat to the traditional e-mail and phone, Freshdesk covers it all.
  • Engage customers with bots from Freddy AI - Powered by Freddy AI,  our easy-to-deploy bots track intent and engage with customers to resolve issues faster.
  • A customer engagement platform that does more - You'll love the advanced workflow automations, analytics, and self-service management tools.



Support without the hassle.

Support everywhere

Engage customers across every touchpoint with a 360-degree view of the customer - across e-mail, phone, chat, social media and more.

Do more. Faster.

Automate and streamline complex workflows and answer customer queries with no-code bots for faster resolutions and happier customers!


Scalability

Customise your Freshdesk with more than 640 apps and an extensive network of partners. Get world-class onboarding with 24x7 support.

By implementing a helpdesk solution, your business can organise and streamline customer communication, ensuring you respond quickly and effectively to customer queries.

A helpdesk also enables your support team to offer exceptional customer experience and it provides the ability to benchmark the performance of support teams to encourage and motivate performance.

Try Freshdesk free for 30 days

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